Empathy and Work Engagement

A colleague played this video to a roomful of HR folks yesterday. The result: not a dry eye in the house. I’m choking back tears only to look over at my coworker who has them streaming down her face. Not your usual day in the office by any means.

Produced by Cleveland Clinic for internal use, this brilliant video went viral by accident several years ago. After I recovered from watching it, I started to think about empathy and other positive prosocial emotions as potential building blocks of work engagement. Something, I’d like to explore in future posts. Meanwhile, let this move you.


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